We’re committed to doing everything we can to provide continued money transfer needs to you and your loved ones around the world.

As different parts of the world respond to the COVID-19 pandemic, operating hours and availability at certain money transfer payout locations may become impacted. You can check for updates about affected areas in the article Will the coronavirus (COVID-19) affect my money transfer?

While we’re working to provide you with the customer support you need, we’ve also enacted precautions to limit our customer service staff for their protection and to help stop the spread of COVID-19. Our response times may be delayed, but rest assured we will get back to you as quickly as we can.

You can get fast answers to common questions here in the Help Center. And if you can’t find the information you need, send us a message.