Contact Xoom


Message Us

 

Languages Supported

 
Languages
Hours*
English and Spanish
Anytime
French, Italian, German, and Arabic
European business hours
Chinese
US business hours
*Please expect a delay when you message us outside of business hours.
 

Contact Support Form

*Tell us what you are contacting us about
*Email Address (Use your Xoom account if applicable)
*Name
Receiving Country
Xoom Transaction Number
*Subject
*Description
 

Call Us


United States and Canada
 
Phone Numbers
Languages and Hours
(877) 815-1531 (toll free);
+1 (415) 395-4225
English, Spanish and Filipino:
9:00 AM to 12:00 AM Eastern, Monday–Sunday
6:00 AM to 9:00 PM Pacific, Monday–Sunday


Australia
 
Phone Numbers*
Languages and Hours
+61 02 91693179
English:
9:00 AM to 6:00 PM AEST, Monday–Sunday

*Calling a freephone number from a mobile phone may result in charges from your mobile network provider.

Europe and United Kingdom
 
Country
Phone Numbers*
Languages and Hours
United Kingdom
+44 207 949 4440
English, Spanish and Filipino:
9:00 AM to 9:00 PM Eastern Monday–Sunday
6:00 AM to 6:00 PM Pacific Monday–Sunday

French:
9:00 am – midnight, France time zone (CET) Monday-Friday

Italian, German, and Arabic:
9:00 am - 6:00 pm, Germany and Italy time zone (CET) Monday-Friday

France
+33 1 73 43 10 47
Germany
+49 30 346 558 90
Italy
+39 0223312012
Netherlands
+31 70 700 6463
Spain
+34 91 835 1055
All other countries
Call any number above (international charges may apply)
*Calling a freephone number from a mobile phone may result in charges from your mobile network provider.
 
 

Mail Us

 
Xoom Customer Support
P.O. Box 45950
Omaha, NE 68145-0950