All you need is the mobile phone number you want to reload, and we’ll automatically identify the mobile carrier.
The payment methods available vary depending on the currency you’re paying with.
To reload phones from the Xoom app:
- Log in to your account and tap Reload phones
- Select the country you’re sending to
- Enter the phone number, and we’ll detect the mobile carrier
- Pick a reload amount
- Enter your contact’s information
- If it’s your first time with us, complete your profile
- Choose how you want to pay
- Review your information carefully
- Slide to reload!
To reload phones from a web browser:
- Go to My Account and click Reload
- Select the country you’re sending to
- Enter the phone number, and we’ll detect the mobile carrier
- Choose a reload amount
- Enter your contact’s information
- If it’s your first time with us, complete your profile
- Choose how you want to pay
- Review your information carefully
- Click Send to Reload!
Once the reload is complete, we’ll send a confirmation text message to your contact. Some mobile reloads require a PIN code to activate them, learn more about reloads with PIN codes.
Enter all information carefully
Reloads are usually processed in a few minutes, so we cannot cancel a reload once it’s completed. If you accidentally reloaded the wrong phone number, contact us as soon as possible.
Reload limits
Our payment partners have limits on how many reloads you can send to a single phone number in a given period of time. If the following limits are reached, the reload may be declined and you’ll receive a refund: