We’ll request different information based on the country you’re sending to, the payment partner processing the transfer, and how you want the money paid out.  

Here are some examples of information we may need about your contact: 

• Full name 
• Mailing address 
• Bank account number 
• Phone number 
• Email 

To check the specific requirements for the country you’re sending to, type the country’s name on the Help Center search bar and choose the article you want.

Learn more about the receiving options we offer, and what’s needed for each one: 

• How can I send money?
  • directly to a bank account, debit card, or mobile wallet 
  • for pickup in cash at a partner’s location 
  • for delivery in cash at your contact’s home address 
• What types of bills can I pay with Xoom?
• How can I reload prepaid mobile phones?