A transfer may be canceled if: 

• It would violate our User Agreement or any applicable laws 
• We requested information for internal reviews but didn’t hear back from you  
• Your payment method had insufficient funds to cover the transaction 
• You tried to send funds in a currency not supported by your recipient’s bank account 
• Your recipient would receive more money than allowed, from you or other senders  
• Your account was suspended or terminated 
• The funds were seized to comply with a court order, warrant, or other legal processes.

To avoid cancellations, ensure your email address is correct so you don’t miss our communication. You can also track your transaction online for its most up-to-date status.