Some cash pickup locations may be temporarily closed or have reduced hours of operation as cities around the world enact policies to help stop the spread of COVID-19.

If you plan to send a money transfer for cash pickup, contact the branch to confirm availability and hours of operation before sending.

Sending bank deposit as an alternative
Xoom offers money transfer service to banks in over 95 countries. Depositing money directly into your contact’s bank account could help you both avoid potential issues or delays. This option would also allow your contact to receive money without having to leave their home.

How do I send a bank deposit instead of cash pickup?
If you’re sending to someone for the first time, simply choose Bank Deposit at the “Receiving Options” screen.

If you send Cash Pickup transfers regularly to the same recipient using Quick Send, please start a new transaction to send a Bank Deposit to that recipient.

If you’re sending to someone for the first time, simply choose Bank Deposit at the “Receiving Options” screen. If you send Cash Pickup transfers regularly to the same person using Quick Send, please start a new transaction to send a Bank Deposit to that contact.