Xoom, a PayPal service, is committed to providing a forum for resolving disputes with customers in a fair and efficient manner.  If you have a dispute with Xoom, a PayPal service, we invite you to contact us by clicking “Help” on xoom.com.  You can find answers by topic or you can call or email Xoom to discuss your concerns.  If after seeking help from customer service, your dispute was not resolved to your satisfaction, please complete and send this form to PayPal’s legal department. 

Please complete this form in its entirety (printing legibly). Retain a copy for your records and send the completed form by certified mail to: PayPal, Inc., Attn: Litigation Department, Re: Xoom Notice of Dispute, 2211 North First Street, San Jose, CA 95131.  If the dispute is not resolved to your satisfaction within 30 days after this notice is sent to PayPal, you may begin arbitration by submitting a Demand for Arbitration to the American Arbitration Association, which can be found at  www.adr.org.


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Name used to log in to your PayPal account


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Email address 


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Phone Number to call you on your PayPal account


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Phone number


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Mailing Address


Please briefly describe the nature of your dispute and attach any supporting documents you wish to provide.  If necessary, please use the reverse side or additional paper. 

Please briefly describe the relief you would like from PayPal.



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Signature


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Date